Privacy Policy

Effective Date: September 27, 2024.

At Orbital Knives, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our website.

1. Information We Collect

We collect information in the following ways:

  • Information You Provide Directly: This includes information you submit when you subscribe to our newsletter, fill out contact forms, or place orders through our website. The data may include your name, email address, phone number, billing address, shipping address, and payment details.
  • Automatically Collected Data: We use analytics tools such as Google Analytics and Shopify to collect non-personal data about your visit, such as your browser type, pages visited, and time spent on our website. These tools help us understand how you interact with our website and improve our services.

2. How We Use Your Information

We use the data collected for internal business purposes only, which includes:

  • Sending newsletters, promotional offers, and marketing emails (with your consent).
  • Responding to customer inquiries and providing customer support.
  • Processing and fulfilling orders.
  • Conducting surveys and collecting feedback to improve our services.

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted third-party service providers who assist us in operating our website and conducting our business, such as payment processors and possibly marketing platforms. These service providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website, analyze website traffic, and improve our services. You may choose to disable cookies through your browser settings; however, this may affect the functionality of our website.

5. Your Rights

You have the right to:

  • Request correction or deletion of inaccurate or outdated information.
  • Opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through our contact form here.

*By using our website, you agree to this Privacy Policy.